Adjust Customer Data

Submit or update a Customer's personally identifiable information (PII) after the Customer is created. Before a Customer has been onboarded to a product with Customer Product, this endpoint may be used to update or remove any details without validations. After the Customer has been onboarded to a product, all validations will be enforced.

This endpoint is used to supply the remaining personally identifiable information (PII) for each Customer after they are created. The PII for a Customer must be submitted in full. Newline will not accept your request if any field is incomplete or missing.

PII can be edited for a Customer up until a valid request is sent to the Customer Product endpoint. Once a Customer is in a status of Active, subsequent calls to this endpoint will result in additional KYC/AML evaluations. Each KYC/AML evaluation will result in a billable event for your Program. Please work with Newline on how you plan to implement PII modifications for your Customers.

Only first_name, middle_name, last_name, suffix, email, phone, and address will be editable after a Customer is in a status of Active. Once Customer data is adjusted, the pii_confirmed_at field on the Customer record will be updated.

Newline accepts Tax Identifier Number in the Social Security Number field of the API. Newline performs validation on the SSN field supplied with a Customer to prevent invalid SSN values. Newline will reject a Customer record with a SSN value that does not adhere to the following parameters:

  • The 1st part, 3-digits, may not include 000, 666
  • The 2nd part, 2-digits, may range from 01 to 99
  • The 3rd part, 4-digits, may range from 0001 to 9999

We will accept SSN and TIN in the SSN field of the /customers endpoint.