ACH Return Reason Codes

Received Returns Codes

CodeDescriptionAdditional Information
R01Insufficient FundsAvailable balance not sufficient to cover amount of entry
R02Account ClosedPreviously active account is closed
R03No Account/Unable to Locate AccountAccount number does not match an open account
R04Invalid Account Number StructureAccount number structure is not valid
R05Unauthorized Debit to Consumer Acct Using Corporate CodeUnauthorized corporate entry transmitted to consumer account
R06Return requested by ODFI (Recall)ODFI requested that the RDFI return an entry
R07Authorization Revoked by CustomerConsumer claims authorization was already terminated
R08Payment StoppedReceiver requested the debit be stopped prior to the entry posting
R09Uncollected FundsUncollected item brings available balance below amount of entry
R10Customer Advises Originator is Not Known to Receiver and/or is Not Authorized by Receiver to Debit Receiver's AccountConsumer advises that there is no authorization for a payment
R11Customer Advises Entry Not in Accordance with the Terms of the AuthorizationConsumer advises that there is an error with a payment
R12Account/Branch sold to another financial institutionRDFI no longer maintains the account
R14Representative Payee Deceased or Unable to Continue in That CapacityRepresentative Payee of government payment deceased
R15Account Holder/Beneficiary DeceasedBeneficiary or account holder deceased
R16Account Frozen/Entry Returned Per OFAC InstructionFunds unavailable due to action by RDFI or other legal action
R17File record edit criteriaEntry cannot be processed by RDFI. Reason should be specified in addenda
R20Non-Transaction AccountPolicies or regulations restrict activity to account indicated
R21Invalid company identificationID in Company ID Field is not valid
R23Credit Entry Refused by ReceiverReceiver requests to return credit entry
R24Duplicate EntryCondition exists that the Receiver will not accept the payment
R29Corporate Customer Advises Not AuthorizedSpecific payment not authorized by Receiver (Company)
R31Permissible return entryODFI agrees to accept a return after the deadline
R33Return of XCK EntryRDFI, at its discretion, returns an XCK entry. XCK entries may be returned up to 60 days after settlement date
R37Source document presented for payment (adjustment entry)The source document to which an ARC, BOC, or POP entry was presented for payment
R38Stop Payment on source document (adjustment entry)A stop payment was placed on the source document to which the ARC or BOC entry relates
R39Improper source documentRDFI determined the source document used for the ARC, BOC, or POP entry to be improper
R50State Law Affecting RCK AcceptanceRDFI is located in a state that has not adopted revised article 4 of the UCC or the RDFI is located in a state that requires all cancelled checks to be returned within the periodic statement
R51Item related to RCK Entry is IneligibleThe item to which the RCK entry relates was not eligible, Originator did not provide notice of the RCK policy, signature on the item was not genuine
R52Stop Payment on Item (adjustment entry)A stop payment was placed on the item to which the RCK entry relates
R53Item and RCK Entry presented for payment (adjustment entry)Both the RCK entry and the check were presented for payment
R70Permissible return not acceptedODFI has not agreed to accept a permissible return

Codes for Originated Returns

CodeDescriptionAdditional InformationTimeframeSEC Code
R01Insufficient FundsAvailable balance not sufficient to cover amount of entry2 Banking DaysAll
R02Account ClosedPreviously active account is closed2 Banking DaysAll
R03No Account/Unable to Locate AccountAccount number does not match an open account2 Banking DaysAll except ARC, BOC, POP
R04Invalid Account Number StructureAccount number structure is not valid2 Banking DaysAll
R06Return requested by ODFI (Recall)ODFI requested that the RDFI return an entryUndefinedAll
R09Uncollected FundsUncollected item brings available balance below amount of entry2 Banking DaysAll
R10Customer Advises Originator is Not Known to Receiver and/or is Not Authorized by Receiver to Debit Receiver's AccountConsumer advises that there is no authorization for a payment60 Calendar DaysAll except CCD, CTX
R16Account FrozenFunds unavailable due to action by RDFI or other legal action2 Banking DaysAll
R17File record edit criteriaEntry cannot be processed by RDFI. Reason should be specified in addenda2 Banking DaysAll
R20Non-Transaction AccountPolicies or regulations restrict activity to account indicated2 Banking DaysAll
R23Credit Entry Refused by ReceiverReceiver requests to return credit entryRDFI must transmit Return upon receipt of RefusalAll
R29Corporate Customer Advises Not AuthorizedSpecific payment not authorized by Receiver (Company)2 Banking DaysAll except CIE, DNE, MTE, POS, PPD, RCK, SHR, TEL, WEB
R31Permissible return entryODFI agrees to accept a return after the deadlineUndefinedCCD, CTX only

ACH Notification of Change (NOC) Codes

NoteNOCs do not stop ACH entry processing in the event they are delivered; however, an originator must make the changes specified in an NOC within six banking days of receipt of NOC reporting or prior to initiating another entry to the receiver’s account, whichever is later, per the Nacha Rules.

CodeDescriptionCorrective Action
C01Incorrect Account NumberCorrect the account number listed in positions 1-17.
C02Incorrect Transit Routing NumberCorrect the transit routing number listed in Positions 1-9.
C03Incorrect Transit Routing Number and Incorrect Account NumberCorrect the transit routing number listed in Positions 1-9. Correct the account number listed in positions 13-29.
C04Account Name ChangeUpdate your records with the correct name that is provided in the Corrective Action Field.
C05Incorrect Transaction CodeCorrect the transaction code listed in positions 1-2.
C06Incorrect Account Number and Incorrect Transaction CodeCorrect the account listed in positions 1-17. Correct the code listed in positions 21-22.
C07Incorrect Transit Routing Number, Incorrect Account, and Incorrect Transaction CodeCorrect the transit routing number in positions 1-9. Correct the account in positions 10-26. Correct the code listed in positions 27-28.
C08Incorrect Foreign RDFIUpdate your records with the correct foreign receiving DFI identification that appears in the Corrective Action Field.
C09Incorrect Individual ID Number/Incorrect Receiver ID NumberUpdate your records with the correct individual information that appears in the Corrective Action Field.
C13Addenda Format ErrorInformation in the entry detail record was correct, and the entry was processed and posted by the RDFI. However, information found in the addenda record of the ACH transaction was unclear or was formatted incorrectly.
C14Incorrect SEC Code for Outbound International PaymentThe Gateway identified the entry as an outbound international payment and requests future entries be identified as IAT.