4000 | Could not create customer | An exception occurred while creating a customer. |
4001 | Could not update customer | An exception occurred while updating the customer. |
4002 | Unknown customer | Could not find customer. Invalid customer uid. |
4003 | Locked customer | No activities regarding this customer are allowed at this time. |
4004 | Could not archive customer | An exception occurred while archiving the customer. |
4005 | Could not archive customer | A customer with a non-zero balance cannot be archived. |
4006 | Could not archive customer | A customer with a pending transfer cannot be archived. |
4007 | Could not lock customer | An exception occurred while locking the customer. |
4008 | Could not lock customer | lock_reason must be provided in order to lock the customer. |
4009 | Could not unlock customer | An exception occurred while unlocking the customer. |
4010 | Could not lock customer properly | An exception occurred while locking at least one custodial account that belongs to the customer. Some lock features are in place, such as rejecting ODFI transfer requests, but not all RDFI transfers or debit card transactions will be blocked. |
4011 | Incomplete customer onboarding | The customer must complete the onboarding process or be enrolled in additional product(s) before proceeding. |
4012 | Could not save customer details | An exception occurred when creating or updating customer details. |
4013 | Could not initiate customer verification | An exception occurred while initiating customer verification. |
4014 | Could not initiate customer confirmation | An exception occurred while initiating customer confirmation. |
4015 | Malformed update parameter | One or more parameters were not formatted correctly. |
4016 | Customer already in use | The supplied Customer information is already associated with the Program. |
4017 | Failed to retrieve customers | An exception occurred while retrieving customers. |
4018 | PII Frozen | Cannot update PII once identity verification has begun. |
4019 | PII Missing | PII could not be obtained for the customer. |
4020 | Service Offering Enrollment already exists | Service offering enrollments have already been created for this customer. |
4021 | Identity Verification submitted | This customer has previously submitted identity verification. |
4022 | Could not update customer profile responses | An exception occurred while updating customer profile responses. |
4023 | Unknown profile requirement | Could not find profile requirement. |
4024 | Profile Response formatted incorrectly | There was an issue with the way the submitted response was formatted. |
4025 | Customer has not been onboarded | The customer has not been onboarded and cannot have PII updated. |
4026 | Details are locked | One or more details provided cannot be updated once a customer is onboarded. |
4027 | Customer Inactive | PII cannot be updated if customer is not in 'active' status. |
4028 | Product Enrollment already exists | An enrollment has already been created for this customer and product. |
4029 | PII Under Review | PII under review; the customer status is under_review. |
4030 | Cannot Create Secondary Customer | The program is not fully configured to create secondary customers. Please contact support. |
4031 | Secondary Customer Maximum Reached | The primary customer has the maximum amount of secondary customers allowed. |
4032 | Secondary Customer Age | The secondary customer does not meet the age requirements for the program. |
4033 | Cannot Create Customer | The program config does not allow creating any customers with the provided customer type. |
4034 | Could not archive customer | A customer with one or more active secondary customers cannot be archived. |
4035 | Cannot Create Secondary Customer | The primary customer must be enrolled in a checking product. |
4036 | Invalid Customer Type | The provided customer_type value is invalid. |
4037 | Unable to find Synthetic Accounts for customer | Customer Synthetic Account setup is incomplete. |
4038 | Secondary Customer Program Maximum Reached | The maximum amount of secondary customers for the program has been reached. |
4039 | Cannot Unlock Secondary Customer | The secondary customer cannot be unlocked because the primary customer is locked. |
4040 | Archived or Unknown customer | Could not find customer. Customer archived or invalid customer uid. |
4041 | Transfer not allowed | Transfers between customers are not allowed for this program. |
4042 | Cannot unlock Debit Card | The debit card cannot be unlocked because the customer is under review or their primary customer is under review. |
4045 | Client Verified Disallowed | The program configuration does not allow creating any customers as client-verified. |
4105 | Customer already exists | This customer has already been created. |