Debit Card and Payment Errors
Debit Card Errors
| Code | Title | Detail |
|---|---|---|
| 14000 | Unknown debit card | Could not find debit card. |
| 14001 | Could not lock debit card | An exception occurred while locking the debit card. |
| 14002 | Could not lock debit card | lock_reason must be provided in order to lock the debit card. |
| 14003 | Could not unlock debit card | An exception occurred while unlocking the debit card. |
| 14004 | Could not unlock debit card | The debit card is locked because its customer is locked. The card cannot be unlocked on its own and will be unlocked when the customer is unlocked. |
| 14005 | Could not create debit card | An exception occurred while creating a debit card. |
| 14006 | Could not create debit card | The customer or the pool has reached the maximum number of active debit cards. |
| 14007 | Could not reissue debit card | An error occurred when trying to initiate debit card reissuance. |
| 14008 | Invalid reissue reason | Debit card reissue reason must be lost, stolen, or damaged. |
| 14009 | Card not lockable | Debit card is not in a lockable status. |
| 14010 | Failed to retrieve debit cards | An exception occurred while retrieving debit cards. |
| 14011 | Failed to activate debit card | An error occurred when trying to activate a debit card. |
| 14012 | Locked debit card | No activities regarding this debit card or the owner customer are allowed at this time. |
| 14013 | Failed to retrieve debit card PIN token | An exception occurred while retrieving debit card PIN token. |
| 14014 | Failed to confirm debit card PIN set | An exception occurred while confirming debit card PIN set. |
| 14015 | invalid debit card status for reissue | Debit card status for reissue must be card_replacement_shipped, card_replacement_shipment_returned, damaged, issued, normal, shipment_returned, shipped, or usable_without_pin. |
| 14016 | Failed to retrieve debit card access token | An exception occurred while retrieving debit card access token. |
| 14017 | Program not configured for physical debit cards | A physical debit card cannot be issued for this program. |
| 14018 | No virtual debit card found | Could not find a virtual debit card for migration. |
| 14019 | Could not migrate debit card | An exception occurred while migrating the debit card. |
| 14020 | Could not migrate debit card | Only virtual cards can be migrated. |
| 14021 | Error retrieving virtual card image | An error occurred when retrieving the virtual card image. |
| 14022 | Debit card reissue forbidden | Debit card reissue forbidden per program config. |
| 14023 | Invalid debit card plan | Cannot proceed due to invalid debit card plan. |
Updated 20 days ago